Tips on Finding a Dependable Tire Center
Having dependable tires is one way to guarantee that a car or truck is going to provide reliable transportation for years to come. However, to many people, buying tires seems like a complicated, unfathomable task. They are unsure what kind of tires they need and certainly do not want to feel that they overpaid. They wonder how they can be certain they are getting the best value for their money.
The real secret behind getting high quality tires at a decent price comes down to choosing the right tire center. This in itself is no easy task, as there are a great many different retailers who specialize in selling tires, both online and in brick and mortar stores. When shopping for tires, it doesn’t hurt to spend some time browsing different retailers before deciding to spend any money. Tire shopping is definitely not the kind of thing where consumers should simply make a purchase at the first tire store they run across. Prices and service will vary widely from one retailer to the next. To get the best value, a little window shopping is probably in order.
One of the main factors that set a good tire center apart from the rest is service. The customer service representatives should be prompt and courteous. It is also important that they are properly trained and can demonstrate that they actually know what they are talking about. A good customer service person is not so eager to make a sale that they will push the customer into a product they either do not need or cannot afford. Instead, the service person should ask questions to determine what the customer needs, and then do their utmost to find tires that will fit the customer’s needs at a price point with which they feel comfortable. Customers who receive the hard sell – a customer service worker who exerts undue pressure to buy right here, right now – should run to another store. This applies equally to online shoppers. Any interactions that customers have with online salespeople should be courteous and polite, without the salesperson trying to force a commission.
A truly good tire center also presents an impressive selection of products. They should be prepared to provide suitable tires for a wide selection of passenger vehicles, with stock being either readily available, or easy to order. This means that the customer should be able to choose from a variety of all season tires, performance tires, and heavy duty tires. Customers who are uncertain precisely what kind of tires would be best for their vehicle should be able to question the salespeople about which type of tires suits their needs. They should be prepared to talk about how they typically drive their vehicle. For instance, it would be important to let the salesperson know that the car is frequently driven in snow, or if a truck is routinely expected to haul a heavy load. The salesperson should be able to recommend a tire that will help meet this need, and continue to do so for at least a few years.
Another mark of a really good tire retailer is their willingness to stand behind their product. Do they offer any kind of warranty or guarantee for their products? This can make a huge difference in the value of the tires. If something goes wrong with the tires long before they should require attention, the reputable tire retailer should offer repair or replacement either for free, or at a reduced rate. Too often, drivers leave the store with a new set of tires and have no more assurance of their quality than the word of the salesperson. Having a warranty or guarantee in writing can provide enormous peace of mind and satisfaction in the tire investment.
Good tire retailers are also up front about all the costs associated with buying a new set of tires. They should readily disclose additional costs like installation and disposal of the old tires. A tire store that waits until the cash register to hit up the customer for a lot of unexpected extras is not particularly trustworthy. It is these kinds of tactics that make the tire buying process a stressful one. Make sure to get full disclosure long before sealing the deal.
Finding a good quality tire center isn’t particularly complicated – it merely requires a little bit of time and attention. A store willing to offer excellent service combined with a broad selection of guaranteed products is worth the customer’s patronage, and also worth recommending to friends.